Zapier SMS integration
Send and receive SMS in your Zaps using webhooks and your own RingCentral numbers. No per-message fees, no native connector required.
Why use Gravity SMS with Zapier?
Most SMS integrations charge per message and use shared phone numbers. Gravity SMS connects to your existing RingCentral account — you keep your numbers, your compliance, and your messaging costs stay flat.
Your numbers
Send from your own RingCentral numbers. Recipients see your real business number, not a random short code.
No per-message fees
SMS is already included in your RingCentral plan. Gravity SMS never charges per message sent or received.
Works alongside RingCentral
Your native RingCentral app keeps working as-is. Gravity SMS runs in parallel with no disruption.
How it works
Gravity SMS works with Zapier through standard webhooks — no custom connector needed.
Inbound SMS via webhook
Use Zapier's "Webhooks by Zapier" Catch Hook trigger. Copy the webhook URL and set it as your app's webhook URL in Gravity SMS. Every inbound text fires your Zap automatically.
Send SMS via API
Use Zapier's "Webhooks by Zapier" POST action to call the Gravity SMS API. Send a text from any of your RingCentral numbers with dynamic content from previous Zap steps.
Check delivery status
Use a GET request to poll the message status endpoint. Track whether your message was queued, sent, or failed.
Set up in 3 steps
Create an app in Gravity SMS
Sign in to your Gravity SMS dashboard and create a dedicated app (e.g. "Zapier"). Copy the API key.
Set up your Zap trigger
Create a new Zap with "Webhooks by Zapier" as the trigger (Catch Hook). Copy the webhook URL and paste it as your app's webhook URL in the Gravity SMS dashboard.
Build your workflow
Add actions to your Zap — process inbound SMS, send replies, log messages to a spreadsheet, or trigger any of Zapier's 7,000+ app integrations.
Need more detail?
Our documentation covers webhook payloads, API authentication, error handling, and more.
Read the webhook docs →Ready to get started?
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